ÖZET
This article explores a particular interactional practice surrounding advice in undergraduate supervision. Script proposals allow advice-givers to individualise their advice, minimise resistance and provide a model while not undermining the client’s agency (Emmison, Butler and Danby 2011). This device has been studied primarily in helpline interactions (Hepburn, Wilkinson and Butler 2014) but not yet in higher education. The audiorecorded data are from a meeting in which the tutor addresses student concerns regarding her writing process and referencing conventions. Several hallmarks of script proposals are present, including the student’s previously displayed stance, the use of idiom, three part-lists (Jefferson 1990) and contrastive pairs. Membership categories are exploited to both include and exclude the student. The enactment of supervisory roles and qualities such as empathy is analysed and then discussed through the conceptual lens of the psychological contract (Cureton and Cousin 2012) and the educational alliance (Telio, Ajjawi and Regehr 2015). While also fulfilling her tutor-mentor role, in that she supports the student in her own decisions, the tutor acts as director or project manager (Derounian 2011), taking the student through the steps in the process in a logical order (Rowley and Slack 2004). The implications for practical applications are briefly considered.
ABSTRACT
This article explores a particular interactional practice surrounding advice in undergraduate supervision. Script proposals allow advice-givers to individualise their advice, minimise resistance and provide a model while not undermining the client’s agency (Emmison, Butler and Danby 2011). This device has been studied primarily in helpline interactions (Hepburn, Wilkinson and Butler 2014) but not yet in higher education. The audiorecorded data are from a meeting in which the tutor addresses student concerns regarding her writing process and referencing conventions. Several hallmarks of script proposals are present, including the student’s previously displayed stance, the use of idiom, three part-lists (Jefferson 1990) and contrastive pairs. Membership categories are exploited to both include and exclude the student. The enactment of supervisory roles and qualities such as empathy is analysed and then discussed through the conceptual lens of the psychological contract (Cureton and Cousin 2012) and the educational alliance (Telio, Ajjawi and Regehr 2015). While also fulfilling her tutor-mentor role, in that she supports the student in her own decisions, the tutor acts as director or project manager (Derounian 2011), taking the student through the steps in the process in a logical order (Rowley and Slack 2004). The implications for practical applications are briefly considered.
ANAHTAR KELİMELER: script proposal, advice, undergraduate, supervision
KEYWORDS: script proposal, advice, undergraduate, supervision
efdergi@hacettepe.edu.tr http://www.efdergi.hacettepe.edu.tr Hacettepe University, Faculty of Education 06800 Beytepe / Ankara
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